What FTP Software Do You Suggest?

Note: If you are a FrontPage user AND have opted to install the HORRIFYING bots, you cannot not use an FTP program for uploading your regular web pages, but rather MUST upload such data with FrontPage itself. For more info on this matter, please refer to our FrontPage Support page. Of course, if you have not requested the extensions, you may can then control your site much more and may want to obtain an FTP program in order to work on files outside of the FrontPage directory structure, such as your robots.txt file, which controls how search engines visit.

Win95/98/2000+ Users:

We recommend using an excellent shareware program called WS_FTPle, or another program called CuteFTP.

You can download WS_FTPle for free at:

http://www.ipswitch.com/downloads/ws_ftp_LE.html

You can download CuteFTP for free at:

http://www.cuteftp.com/Html/s_down.html

Mac Users:

If you are a Mac user, we suggest that you try Fetch, which may be downloaded for free at:

http://www.dartmouth.edu/pages/softdev/fetch.html#News

or at:

http://www.tucows.com

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What Name Should I Use For My "HOMEPAGE" To Get It To Load Automatically?

You must name your main loading file either "index.htm" or "index.html". Be sure to name everything in lowercase, not "INDEX.HTM" . Also, this file must to located in your home directory, which is the first directory you see when accessing the web server via ftp.

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What Can My File Names Be?

OfficeOnWeb uses servers which run a variation of UNIX. All UNIX and NT machines are case sensitive. This means that if you upload your files with upper case letters in them, then your HTML's references must also match the case. The easiest way would be to keep everything in lower case. Spaces and special control characters are generally not a good idea.

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What Does My Local "cgibin" Directory Do?

This directory allows you to execute a CGI script written in Perl, UNIX Shell, or C. Perl and shell programs are self-compiling and can be utilized immediately after transfer to this directory/folder. IMPORTANT: All scripts must have a .cgi extension.

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How Do I Create Sub-Directories Within My Website?

Using the "mkdir" feature in the FTP client software.

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How Do I Create a Non-Virtual Website?

To create a non-virtual web site, you have to create a new directory (or folder to MAC users) and then upload the main loading page (index.htm). You can setup as many non-virtual web sites as you wish. OfficeOnWeb only charges additional fees if you go over the allotted disk space limit that is established in your pricing plan.

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When Will My Domain Be Active?

Once the InterNIC announces that your domain name has been registered (or transferred, if applicable), it usually takes about 2-5 days before it is active. All Internet providers must update their records (DNS tables) to reflect new site locations. This is called propagation.

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How Do I Announce My Site?

We recommend that you use Submit-it!. This site allows you to enter your information one time and then submit to the many of the major search engines; however, a fee may be required. We have our own submittal service for our clients. We also have posted a complete list of the search engines and indices to which we will submit your site.

What if you want your site ranked higher on the search engines, especially a large search engine? We recommend following the strategies described at the Rank This! website. We offer an AIM program that does this for you. Contact us for details.

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Where Do I Monitor Web Usage Statistics?

Your log files contain the statistics for your site's traffic. These files are in your /logs directory. The raw files may be large and difficult to understand. W have included an excellent analysis of the logs. If you chose to use another program, we suggest using a log analysis program to present these statistics in a more graphic format.

We have very expert system for the management of log files.  Please click here for a description
The Information you Need to Run your Web Server: The World Wide Web is one of the most important publishing mediums and is on its way to being the largest. Nearly all companies,
organizations and even individuals have either set up a Worldwide Web server or are planning to do so in the near future.

How can you determine the return on your investment?
How can you measure the traffic on your Web server?
Can you measure both quality and quantity of visitors to your Website?
How many users visit your site daily? Is that number growing?
What paths do visitors take when they browse your Web site?
From what countries do users connect? What cities? What states?
From what departments do users connect to your Intranet Servers?
Which is the most active day of the week? The most active hour?
What kind of information is accessed on your server?
Which pages are the most popular?
How many pages are accessed in each directory?
How many users are accessing each directory?
What browsers are used to access your Web server?
What operating systems?
Which forms are submitted more than others?
How is your Intranet Web server utilized?

You can view our very expert report on your usage statistics at:

http://yourdomainname.com/logs/

What if the server tells me that my logs directory is not found?

If you have had us add FrontPage extensions to your site, we may need to add an alias to our root configuration file for you to be able to view your logs. Just let us know if this problem arises and we will be glad to correct it.

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